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Telus Speed Test

Test your Telus PureFibre internet speed right now — no redirects, no installs. On Telus fibre, upload and download speeds should be equal. Confirm it here.

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PureFibre is symmetrical — your upload should match your download

Telus PureFibre runs dedicated fibre directly to your home (FTTH). Unlike Shaw or Rogers cable, your upload speed is the same as your download speed — PureFibre 500 delivers 500 Mbps both ways. If your speed test shows a large gap between upload and download, you may be on a legacy connection or there may be a modem issue.

How to get an accurate Telus speed test

  • Connect directly to your Telus modem via ethernet — not Wi-Fi
  • Close all other applications and browser tabs
  • Run the test 2–3 times — PureFibre results should be consistent across tests
  • If testing Gig+ speeds, confirm your ethernet port and cable support 2.5GbE or 10GbE

Telus PureFibre plan speeds — are you getting yours?

PlanDownloadUploadPrice
PureFibre 500Best Value500 Mbps500 Mbps$90/mo
PureFibre 1 Gig1 Gbps1 Gbps$105/mo
PureFibre 2.5 Gig2.5 Gbps2.5 Gbps$130/mo
PureFibre 5 GigFastest5 Gbps5 Gbps$155/mo

All Telus PureFibre plans are symmetrical — upload equals download. Koodo internet (on the same PureFibre network) offers the same speeds at $10–25/mo less.

Interpreting your Telus speed test results

Within 20% of plan speed
Normal (PureFibre)PureFibre is a dedicated connection — results this close to your plan on ethernet are expected.
Upload much lower than download
Check connection typeIf upload is a fraction of download, you may not be on PureFibre FTTH — contact Telus to confirm your technology type.
40%+ below plan speed
Contact Telus supportConsistent underperformance on PureFibre is unusual. Try restarting your modem; if the problem persists, call Telus at 1-888-811-2323.

Paying full Telus price? Koodo uses the same network.

Koodo internet runs on Telus PureFibre infrastructure in BC and Alberta — same speeds, same fibre, lower monthly bill. If your Telus speed test results are good, compare Koodo before renewing with Telus.

Telus Speed Test — Frequently Asked Questions

What is a good Telus internet speed?+

Telus PureFibre 500 delivers 500 Mbps both download and upload. Most households find PureFibre 500 more than enough for 4K streaming, gaming, and video calls. PureFibre results should be very close to your plan speed on ethernet — it's a dedicated connection, not shared with neighbours.

Why are my Telus upload and download speeds the same?+

Telus PureFibre is true fibre-to-the-home — a dedicated fibre strand runs directly to your home. Fibre is inherently bidirectional, so upload and download speeds are symmetrical. This is the key advantage over Shaw and Rogers cable. If upload equals download on your test, your connection is performing correctly.

Telus vs Shaw internet — which is faster?+

For download speeds, they're comparable at the same price tier. The difference is upload: Telus PureFibre 500 delivers 500 Mbps upload; Shaw Fibre+ 500 delivers roughly 50 Mbps upload. For households that upload large files, run video calls, or use cloud backup, Telus PureFibre upload is ~10× faster at the same tier.

Why is my Telus speed lower than expected?+

Test via ethernet first. PureFibre is a dedicated line — results shouldn't vary much by time of day. If speeds are still low, restart your modem and confirm your ethernet port supports the speed you're testing (Gig+ plans need 2.5GbE ports). Persistent low speeds usually indicate a modem issue or line fault — call Telus support.

Is Koodo internet the same as Telus PureFibre?+

Yes. Koodo internet in BC and Alberta runs on Telus PureFibre infrastructure — the same dedicated fibre to your home. Koodo plans are typically $10–25/mo less than Telus direct, with the same speed tiers and reliability.